FAQs
How can I get in contact with Bub & Cub?
If you would like to get in touch with our support team, please contact us via our “Contact Us” page, accessible in the website header. One of our friendly staff members will assist you within 24–48 hours.
Where are the products located and shipped from?
Most of our products are stored and shipped from local & international warehouses to ensure fast delivery. In some cases, if an item is unavailable locally, we may dispatch your order from one of our trusted international warehouses to avoid delays
What types of payment do you accept?
We accept all major forms of payment, including credit cards, PayPal, and the Buy Now Pay Later methods listed throughout our website for your convenience.
Is delivery free?
Yes, We offer fast and free delivery to major countries, including the United States, United Kingdom, Australia, Canada, New Zealand, and across the European Union
What if my order is delayed?
Occasionally, orders may be delayed due to courier-related issues or high-demand periods. If you're wondering where your order is, please:
- Check our Shipping Information page for more details.
- Review your Shipping Confirmation email, which includes your tracking number (don’t forget to check your spam/junk folder!).
If you’re still unable to track your order, feel free to contact us via the Contact Us page.
What currency is the store in?
All products displayed on our website are listed in USD (US Dollars).